Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
- Europe: 10-20 business days
- United States: 15-25 business days
- Rest of World: 15-30 business days
Please note that delivery times are estimates and may vary due to customs clearance or other factors beyond our control.
Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email with your tracking number once your order has shipped. You can track your order using the tracking link provided.
Customs, Duties and Taxes ORIGINAL DECOUVERTE SRL is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages ORIGINAL DECOUVERTE SRL is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping Policy We ship worldwide. Please note that international shipments may be subject to customs fees, import duties, and taxes, which are levied once the package reaches your country. These charges are the responsibility of the recipient and vary by country.
Contact Us If you have any questions about our Shipping Policy, please contact us at: originaldecouverte@yahoo.com