Accessibility statement

Last updated: October 16, 2026

1. Our commitment

ORIGINAL DECOUVERTE SRL strives to offer an online store that is as accessible and easy to use as possible for all visitors, including people with disabilities.

We make reasonable efforts to continuously improve the accessibility of the originaldecouverte.com site and to facilitate access to information, products, and services.

2. Our accessibility goals

In developing and managing the site, we seek, as far as possible, to follow these principles in particular:

  • a clear and logical page structure;
  • titles and text that are easy to understand;
  • appropriate visual contrast;
  • the ability to enlarge text using browser functions;
  • the use of alternative text for images where relevant;
  • clear navigation between pages and different sections;
  • descriptive labels for buttons and links;
  • limiting visual or interactive elements that could unnecessarily complicate navigation;
  • improving compatibility with assistive technologies where possible.

3. Current level of accessibility

The site is built and operated using the Shopify platform and may integrate themes, applications, and services provided by third parties.

Some features may therefore depend on technical solutions over which ORIGINAL DECOUVERTE SRL does not have full control.

To date, we do not declare that the entire site is fully compliant with any particular technical accessibility standard, such as the WCAG, in the absence of a comprehensive technical audit to confirm it.

Nevertheless, we are working to identify and correct issues that may affect accessibility and user experience.

4. Potential limitations

Certain difficulties may particularly concern:

  • some images not yet having complete alternative text;
  • components provided by third-party applications;
  • certain forms or interactive elements;
  • certain video or multimedia content;
  • the contrast of certain graphic elements;
  • keyboard-only navigation;
  • the compatibility of certain functions with screen readers;
  • certain older documents or content;
  • recently added features that are still being optimized.

These limitations may evolve as the site, the Shopify theme, and the installed applications are updated.

5. Alternative assistance

If you encounter difficulty accessing any information, product, or feature on the site, you may contact us.

We will endeavor to provide you with the necessary information or assistance through a reasonable alternative means where possible.

Email: hello@originaldecouverte.com
Phone: +40 737 270 775

Customer service hours:
Monday to Friday, 9:00 AM to 6:00 PM
Excluding legal holidays in Romania.

6. Reporting an accessibility issue

If you notice an accessibility issue on the site, we invite you, as far as possible, to provide us with:

  • the relevant page or URL;
  • a brief description of the difficulty encountered;
  • the type of device and browser used;
  • the assistive technology used, if applicable.

This information can help us identify and resolve the problem more quickly.

You can write to us at:
hello@originaldecouverte.com

7. Third-party services and content

The site may integrate services provided by third parties, including, as applicable:

  • Shopify;
  • payment providers;
  • analytics services;
  • marketing services;
  • customer support tools;
  • delivery and tracking services;
  • Shopify applications.

The accessibility of these services may also depend on the provider concerned.

When we identify an issue related to a third-party service, we may try to offer an alternative solution or report the issue to the relevant provider, to the extent possible.

8. Continuous improvement

Accessibility is an ongoing process.

As the store evolves, we aim in particular to:

  • correct identified issues;
  • improve alternative text;
  • simplify navigation;
  • improve readability;
  • improve forms and interactive elements;
  • evaluate new features from an accessibility perspective.

9. Updating this statement

This Accessibility Statement may be updated to reflect:

  • changes to the site;
  • updates to the Shopify platform;
  • changes in the applications used;
  • improvements in accessibility;
  • relevant legislative or technical developments.

The date of the last update is indicated at the top of this page.

10. Contact

ORIGINAL DECOUVERTE SRL
Registered office:
Str. Schelei Nr. 119
Sat Mislea, Com. Scorțeni
Jud. Prahova, CP 107528
Romania
CUI: 51785838
Intra-community VAT number: RO52422962
Email: hello@originaldecouverte.com
Phone: +40 737 270 775

Customer service hours:
Monday to Friday, 9:00 AM to 6:00 PM
Excluding legal holidays in Romania.